Security
Built to withstand real-world attacks
Every Mark Software deliverable passes OWASP checks, uses HTTPS everywhere, sanitises inputs, and ships with rate-limited endpoints. Your business stays out of the news for the right reasons.
— Local Authority
Why Pune brands trust Mark Software for IT Infrastructure
We don't just build websites; we build high-performance business assets that dominate Pune's digital landscape.
4.9/5 Rating
Verified Google Reviews
150+
Projects delivered
12+
Years in Pune
4.9/5
Client rating
90%
Repeat & referral
— Six pillars
What every Mark Software build ships with
These six commitments are baked into every project, regardless of package or price — because a slow, insecure, un-indexed site is a liability, not an asset.
⚡
Blazing Performance
90+ Lighthouse scores, sub-2s load times, Core Web Vitals green across the board.
🛡
Enterprise Security
OWASP Top-10 hardened, SSL, WAF, encrypted storage, regular vulnerability scans.
📈
SEO Ready
Semantic HTML, JSON-LD schema, sitemap, geo-targeted meta — built to rank in Pune & across India.
🔧
Scalable Stack
Modern React, Node, cloud-native. Ready to scale from MVP to millions of users.
🎨
Bespoke Design
Every pixel hand-crafted. No cookie-cutter templates, no generic AI aesthetics.
🤝
Post-launch Support
AMC plans, WhatsApp support, monthly reports. We stay after the site goes live.
[ Expertise ] — IT Infrastructure
IT Support & Annual Maintenance Contracts in Pune — delivered end to end
01
01
[ Capability 01 ]
What an AMC includes
A standard contract covers unlimited remote support during business hours, scheduled onsite visits within Pune, server and network monitoring, OS and security patching, antivirus management, backup verification with restore drills, and priority support for ERP issues such as licence errors, data corruption or slow reports.
Response times are written into the contract, with faster targets for outages that stop billing or dispatch than for routine requests.
Remote + onsite
Unlimited remote support with scheduled and emergency onsite visits in Pune.
Monitoring
Server, disk, backup and network monitoring with proactive alerts.
ERP assistance
Support for Tally, BUSY, Marg and Logic ERP issues alongside the infrastructure.
Quarterly review
Hardware health, capacity, licences and risk reviewed with your management.
Service Overview
Target Industries
- Manufacturing
- Distribution & wholesale
- Retail chains
- Pharmacy & healthcare
- Education
- Logistics
Technologies
Windows ServerLinux (Ubuntu / RHEL)AWSMicrosoft AzureGoogle CloudHyper-V / VMwareVeeamWireGuard / OpenVPNMicrosoft 365Firewall & UTM
"Delivering result-oriented it infrastructure solutions for Pune's fastest-growing brands."
[ Fast Track ]
Get a fixed-scope quote
Share your requirement on WhatsApp — our Pune team replies with scope, timeline and pricing.
WhatsApp Us →[ Agency Authority ]
IT Infrastructure engineered in Pune, delivered across India.
12+
Years building software
1000+
Businesses served
60+
In-house engineers
4.9/5
Client satisfaction
Mark Software plans, deploys and maintains the infrastructure that business software runs on — servers for Tally, BUSY, Marg and Logic ERP, multi-branch networking, cloud hosting, secure remote access, backups and disaster recovery. For most SMEs this is the difference between an ERP that is available every morning and one that stalls the billing counter.
We work with on-premise servers, private cloud and public cloud (AWS, Azure, Google Cloud) and are happy to run a hybrid: production ERP on a local server for speed, with encrypted offsite backups and cloud access for branches and travelling staff.
— Why Mark Software
Built by senior engineers, priced with no surprises.
01
[ 01 ]
ERP-aware design
Sizing and tuning done specifically for Tally, BUSY, Marg and Logic ERP workloads.
02
[ 02 ]
Tested backups
Automated daily backups with periodic restore drills — not just a job that claims success.
03
[ 03 ]
Multi-branch ready
VPN, remote desktop and secure data sync across branches, warehouses and showrooms.
04
[ 04 ]
Documented handover
Network diagrams, credentials in a password manager and written runbooks for your team.
— Our workflow
Our IT Infrastructure delivery process
- 01AssessSite survey of current servers, network, users, load and pain points.
- 02DesignSizing, topology, security and backup plan with a written cost estimate.
- 03DeployInstallation, migration and cutover scheduled outside business hours.
- 04HardenFirewall rules, patching, antivirus, access control and offsite backup validation.
- 05SupportAMC with monitoring, patching, restore drills and defined response times.
— Testimonials
What clients say about our it infrastructure services
"Mark Software rebuilt our site and tripled our inbound leads in 90 days. Their SEO work is the real deal."
Rajiv Mehta
Founder, Northstar Realty
"From GMB to Instagram, every channel they touched started compounding. Easily the best agency we've worked with."
Priya Sharma
CMO, Bloom Wellness
"Clean code, sharp design, ruthless attention to detail. Mark Software feels like an in-house team."
Arjun Kapoor
CEO, Forge Studios
— Industries We Serve
Business Solutions for Every Industry
Manufacturing
Distribution & wholesale
Retail chains
Pharmacy & healthcare
Education
Logistics
— How we engage
Engagement models for it infrastructure
Every requirement is different, so we scope and quote after a short discovery call instead of publishing one-size-fits-all price cards. Pick the working model that suits you — we'll send a written estimate within 48 hours.
Defined outcome
Fixed-Scope Project
Best for a clearly defined rollout with a fixed deadline
- Written scope, milestones and acceptance criteria
- Milestone-linked payments — no surprise invoices
- Dedicated project manager and weekly demos
- Documentation and handover training included
Most Chosen
Most flexible
Dedicated Team
Best for evolving roadmaps and long-running builds
- Hand-picked engineers who work only on your product
- Monthly engagement, scale the team up or down
- Your tools, your sprints, daily standups
- Full IP ownership and source-code access
Post go-live
Managed Support & AMC
Best for keeping live systems stable and secure
- Defined response SLAs on WhatsApp, call and email
- Patching, monitoring, backups and health checks
- Enhancement hours bundled every month
- Monthly performance and uptime reporting
Free discovery call
30-minute requirement mapping with a senior consultant.
NDA-backed
NDA, IP transfer and data-handling terms signed upfront.
48-hour estimate
Written scope, timeline and commercials in two working days.
— Trusted tools & platforms
The stack behind every Mark Software project
Windows ServerLinux (Ubuntu / RHEL)AWSMicrosoft AzureGoogle CloudHyper-V / VMwareVeeamWireGuard / OpenVPNMicrosoft 365Firewall & UTMWindows ServerLinux (Ubuntu / RHEL)AWSMicrosoft AzureGoogle CloudHyper-V / VMwareVeeamWireGuard / OpenVPNMicrosoft 365Firewall & UTM
— What you actually get
Security, support and a real team — not a black box
Support
Real humans, real fast, on WhatsApp
Pune-based support team available 6 days a week. Bug fixes, content edits, SEO tune-ups and hosting management — all handled through a single WhatsApp thread.
Team
A cross-functional pod on your side
Every project pairs a project manager, designer, full-stack engineer, and SEO specialist. No handoffs, no ticket queues — one team, one Slack channel, one accountable owner.
— Best SEO Company in Pune
Google Business Profile Optimization + Expert SEO Services
60+ Expert Team
Dedicated consultants, developers, SEO experts and ERP specialists.
Authorised Software Partner
100% genuine software licenses and implementation support.
One Stop IT Solution
Website, SEO, ERP, CRM and business automation under one company.
Requirement Analysis
We suggest solutions based on your business size and industry.
Affordable Pricing
Cost-effective solutions for startups and enterprises.
End-to-End Support
Consultation, implementation, training and after-sales support.
— FAQ
Got questions? We've got answers.
What does an IT AMC cost for a small office in Pune?
AMCs are usually priced per device and per server. A typical 10-20 user office in Pune falls between ₹8,000 and ₹25,000 per month depending on the number of servers, onsite visit frequency and response-time commitments.
Do you support Tally, BUSY and Marg under the AMC?
Yes. Because we are also a software dealer and implementation partner, ERP issues are handled by the same team that manages your servers and network rather than being passed between vendors.
What are your response times?
Response targets are written into the contract — typically within 30 minutes remotely for a business-stopping outage and within four working hours for routine requests, with onsite attendance in Pune the same or next working day.
Ready to build it support & amc?
Talk to Mark Software's Pune team for a fixed-scope proposal — no obligation, no jargon.
— Request Proposal
Request a Proposal
Pune team is standing by to build your custom solution.
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